Contact Us

Growing Your Investments in a Changing World
General Enquiries
Tel: +603  2036 1800 / +603  2032 2888
Fax: +603  2031 5210
Email: enquiries@aminvest.com

Office Hours
Monday to Thursday: 8:45am – 5:45pm
Friday: 8:45am – 5:00pm
(GMT +08:00 Malaysia)

HOW DO YOU MAKE A COMPLAINT?

1. For internal dispute resolution, you may contact our customer service representative:

(a) via phone to : 03-20322888
(b) via fax to : 03-20315210
(c) via e-mail to : enquiries@aminvest.com (for Unit Trust)
aminvestprs@aminvest.com (for Private Retirement Scheme)
(d) via letter to : AmFunds Management Berhad
9th Floor, Bangunan Ambank Group
No. 55, Jalan Raja Chulan
50200 Kuala Lumpur

2. If you are dissatisfied with the outcome of the internal dispute resolution process, please refer your dispute to the Securities Industry Dispute Resolution Center (SIDREC):

(a) via phone to : 03-22822280
(b) via fax to : 03-22823855
(c) via e-mail to : info@sidrec.com.my
(d) via letter to : Securities Industry Dispute Resolution Center (SIDREC)
Unit A-9-1, Level 9, Tower A
Menara UOA Bangsar
No.5, Jalan Bangsar Utama 1
59000 Kuala Lumpur

3. You can also direct your complaint to Federation of Investment Managers Malaysia (FiMM) even if you have initiated a dispute resolution process with SIDREC. To make a complaint, please contact the FiMM’s Legal Department:

(a) via phone to : (03) 2092 3800
(b) via fax to : (03) 2093 2700
(c) via e-mail to : complaints@fimm.com.my
(d) via online complaint form available at www.fimm.com.my
(e) via letter to : Legal Department
Federation of Investment Managers Malaysia
19-06-1, 6th Floor, Wisma Tune
No. 19, Lorong Dungun
Damansara Heights
50490 Kuala Lumpur

4. You can also direct your complaint to Securities Commission Malaysia (SC) even if you have initiated a dispute resolution process with SIDREC. To make a complaint, please contact the SC's Investor Affairs & Complaints Department:

(a) via phone to the Aduan Hotline at : 03-62048999
(b) via fax to : 03-62048991
(c) via e-mail to : aduan@seccom.com.my
(d) via online complaint form available at www.sc.com.my
(e) via letter to : Investor Affairs & Complaints Department
Securities Commission Malaysia
No 3 Persiaran Bukit Kiara
Bukit Kiara
50490 Kuala Lumpur
Private Retirement Scheme

AmInvest

Tel: +603 2036 1800 / +603 2032 2888

Fax: +603 2031 5210

Email: aminvestprs@aminvest.com

      
                        
      
                        

Private Pension Administrator Malaysia

Tel: +1300 131 772

Email: AskPPA@ppa.my

Website: www.ppa.my

Institutional Mandates

Datin Maznah Mahbob

Chief Executive Officer

Tel: +603 2036 1888

Email: datin-maznah@ambankgroup.com

      
                        
      
                        

Cheah G-Khuen

Senior Vice President, Investment Solutions - Institutional

Tel: +603 2036 1873/ +603 2031 6273

Email: cheah-g-khuen@ambankgroup.com

Jackie Goh Phin Yeeng

Senior Vice President, Institutional Fund Services

Tel: +603 2036 1863

Email: jackie-goh@ambankgroup.com

 
Values-Based Investing

Datin Maznah Mahbob

Chief Executive Officer
 

Tel: +603 2036 1888

Email: datin-maznah@ambankgroup.com

      
                        
      
                        

Nancy Chow

Senior Vice President,
Marketing & Global Business Development

Tel: +603 2036 1881

Email: nancy-chow@ambankgroup.com

Treasury Solutions Facility

Leslie Cheah

Senior Vice President, Treasury Solutions

Tel: +603 2036 1838

Email: leslie-cheah@ambankgroup.com

      
                        
      
                        

Sherene Wee Geok Hoon

Senior Manager, Treasury Solutions

Tel: +603 2036 1514

Email: wee-geok-hoon@ambankgroup.com