Contact Us
For enquiries, kindly contact our Customer Service Officers at:
AmFunds Management Berhad - Company No. 198601005272 (154432-A)
Level 10, Bangunan AmBank Group
No. 55, Jalan Raja Chulan
50200 Kuala Lumpur
Tel: 03-2032 2888
Website:
www.aminvest.com
E-mail:
[email protected]
Dispute Support
1. For internal dispute resolution, you may contact our customer service representative: | |||
(a) | via phone to | : | 03-2032 2888 |
(b) | via fax to | : | 03-2026 2821 |
(c) | via e-mail to | : | [email protected] |
(d) | via letter to | : | AmFunds Management Berhad |
2. If you are dissatisfied with the outcome of the internal dispute resolution process, please refer your dispute to the Financial Markets Ombudsman Service (FMOS): | |||
(a) | via the FMOS Complaint Handling Portal | : | https://complaint.fmos.org.my/index.php |
(b) | via phone to | : | 03-2272 2811 |
(c) | via letter to | : | Chief Executive Officer |
3. You can also direct your complaint to Federation of Investment Managers Malaysia (FiMM) even if you have initiated a dispute resolution process with FMOS. To lodge a complaint, please contact the FiMM’s Complaints Bureau: | |||
(a) | via phone to | : | 03-7890 4242 |
(b) | via e-mail to | : | [email protected] |
(c) | via online complaint form available at | : | https://www.fimm.com.my/investors/lodge-a-complaint/ |
(d) | via letter to | : | Legal & Regulatory Affairs |
4. You can also direct your complaint to Securities Commission Malaysia (SC) even if you have initiated a dispute resolution process with FMOS. To lodge a complaint, please contact the SC's Consumer & Investor Office: | |||
(a) | via phone to the Aduan Hotline at | : | 03-6204 8999 |
(b) | via fax to | : | 03-6204 8991 |
(c) | via e-mail to | : | [email protected] |
(d) | via online complaint form available at | : | www.sc.com.my |
(e) | via letter to | : | Consumer & Investor Office |