Contact Us

For enquiries, kindly contact our Customer Service Officers at:

AmFunds Management Berhad - Company No. 198601005272 (154432-A)
Level 10, Bangunan AmBank Group
No. 55, Jalan Raja Chulan
50200 Kuala Lumpur
Tel: 03-2032 2888
Website: www.aminvest.com
E-mail: [email protected]

Dispute Support

1. For internal dispute resolution, you may contact our customer service representative:
(a)	via phone to	:	03-2032 2888
(b)	via fax to	:	03-2026 2821
(c)	via e-mail to	:	[email protected]
(d)	via letter to	:	AmFunds Management Berhad Level 9 & 10, Bangunan Ambank Group No. 55, Jalan Raja Chulan 50200 Kuala Lumpur

2. If you are dissatisfied with the outcome of the internal dispute resolution process, please refer your dispute to the Financial Markets Ombudsman Service (FMOS):
(a)	via the FMOS Complaint Handling Portal	:	https://complaint.fmos.org.my/index.php
(b)	via phone to	:	03-2272 2811
(c)	via letter to	:	Chief Executive Officer Financial Markets Ombudsman Services (FMOS) Level 14, Main Block, Menara Takaful Malaysia No. 4, Jalan Sultan Ismail 50000 Kuala Lumpur

3. You can also direct your complaint to Federation of Investment Managers Malaysia (FiMM) even if you have initiated a dispute resolution process with FMOS. To lodge a complaint, please contact the FiMM’s Complaints Bureau:
(a)	via phone to	:	03-7890 4242
(b)	via e-mail to	:	[email protected]
(c)	via online complaint form available at	:	https://www.fimm.com.my/investors/lodge-a-complaint/
(d)	via letter to	:	Legal & Regulatory Affairs Federation of Investment Managers Malaysia 19-06-1, 6th Floor, Wisma Capital A No. 19, Lorong Dungun Damansara Heights 50490 Kuala Lumpur

4. You can also direct your complaint to Securities Commission Malaysia (SC) even if you have initiated a dispute resolution process with FMOS. To lodge a complaint, please contact the SC's Consumer & Investor Office:
(a)	via phone to the Aduan Hotline at	:	03-6204 8999
(b)	via fax to	:	03-6204 8991
(c)	via e-mail to	:	[email protected]
(d)	via online complaint form available at	:	www.sc.com.my
(e)	via letter to	:	Consumer & Investor Office Securities Commission Malaysia No 3 Persiaran Bukit Kiara Bukit Kiara 50490 Kuala Lumpur

Disclaimer

This advertisement material is prepared for information purposes only and may not be published, circulated, reproduced or distributed in whole or part, whether directly or indirectly, to any person without the prior written consent of AmFunds Management Berhad [198601005272 (154432-A)] (“AmInvest”). This advertisement material should not be construed as an offer or solicitation for the purchase or sale of any units in FTSE4Good Bursa Malaysia etf (the “Fund”). AmInvest has relied upon the accuracy and completeness of relevant information available from public sources. AmInvest does not warrant the accuracy, adequacy, timeliness or completeness of the information obtained from the public sources for any particular purpose, and expressly disclaims liability for any error, inaccuracy or omission. AmInvest and its employees shall not be held liable to the investors for any damage, direct, indirect or consequential losses (including loss of profit), claims, actions, demands, liabilities suffered by the investors or proceedings and judgements brought or established against the investors, and costs, charges and expenses incurred by the investors or for any investment decision that you have made as a result of relying on the content or information in this advertisement material. Investors shall be solely responsible for using and relying on any contents in this advertisement. Investors are advised to read and understand the contents of the Replacement Prospectus for FTSE4Good Bursa Malaysia etf dated 1 October 2025, including any supplementary(ies) made thereof from time to time (“Prospectuses”), obtainable at http://f4gbmetf.com.my, before making an investment decision. The Prospectuses have been registered with the Securities Commission Malaysia, who takes no responsibility for its contents. The Securities Commission Malaysia’s approval or authorisation, or the registration of the Prospectuses does not amount to nor indicate that the Securities Commission Malaysia has recommended or endorsed the Fund. The Securities Commission Malaysia has not reviewed this advertisement material. Investors may wish to seek advice from a professional advisor before making an investment decision. The Fund’s units will only be issued upon receipt of the complete application form accompanying the Prospectuses. Past performance of the Fund is not an indication of its future performance. The Fund’s unit price and income distribution payable, if any, may rise or fall. Where a unit split/distribution is declared, investors are advised that following the issue of additional units/distribution, the Net Asset Value (“NAV”) per unit will be reduced from pre-unit split NAV/cum-distribution NAV to post-unit split NAV/ex-distribution NAV. Please be advised that where a unit split is declared, the value of investor’s investment in Malaysian Ringgit will remain unchanged after the distribution of the additional units. Investments in the Fund are exposed to minimum of creation and redemption size risk, suspension of creations and redemptions risk, reliance on participating dealers risk, risk that units may trade at a discount or premium to NAV, risk of trading market for the units, risk on dependency on trading market for index shares, risk on trading of units on Bursa Malaysia Securities Berhad may be suspended and risk that units may be delisted from Bursa Malaysia Securities Berhad. Investors are advised to consider these risks and other general risks elaborated, as well as the fees, charges and expenses involved. AmInvest’s Privacy Notice can be accessed via www.aminvest.com.

FTSE4Good Bursa Malaysia etf

“FTSE®", "FT-SE®", "Footsie®" and “FTSE4Good®" are trade marks of the London Stock Exchange Group companies and are used by FTSE International Limited (“FTSE”) under licence. "BURSA MALAYSIA®" is a trade mark of Bursa Malaysia Berhad ("BURSA MALAYSIA”). The FTSE4Good Bursa Malaysia Index is calculated by FTSE. Neither FTSE nor BURSA MALAYSIA sponsor, endorse or promote this product and are not in any way connected to it and do not accept any liability. All intellectual property rights in the index values and constituent vests in FTSE and BURSA MALAYSIA. AmFunds Management Berhad has obtained full license from FTSE to use such intellectual property rights in the creation of this product.

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